Job Description

Breakthrough Physical Therapy, is looking for a  Full Time Clinic Liaison!

At Breakthrough, you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a fun, family-like environment, support, career growth opportunities, and unmatched resources to do amazing work! 

The role of the Clinic Liaison involves cultivating and nurturing strong customer relationships, with a primary focus on physicians and the community. Working closely with the Marketing Director and Clinic Directors, the Physician Liaison plays a critical role in implementing strategic marketing initiatives across the organization. Their primary responsibility is to drive physician field marketing and develop strong relationships with referral sources.

Reports to: Director of Marketing

• Full Time (40 Hours/ Week) Flexible Schedule!
• Pay Rate: $52,000 - 55,000/year
• Mileage Reimbursement

Physician Marketing and Relations 

• Develop and maintain relationships with targeted physicians and other clinical referral sources. 
• Complete eight (8) direct physician contacts per day/40 per week. 
• Provide opportunities for physical therapists to interact with customers.
• Communicate effectively with referring providers and their office staff.
• Participate in monthly marketing meetings. 
• Maintain the strictest confidentiality; adhere to all HIPAA guidelines/regulations. 
• Coordinate with various staff to ensure customer requests are handled appropriately and promptly. 
• Generate a consistent routing schedule to meet the needs of both internal and external customers. 
• Maintain ongoing physician referral information and relationship/sales activity in Salesforce. 
• Perform other work-related duties as assigned.

Community Engagement and Brand Awareness  

• Work closely with the Clinic Directors in planning and organizing community special events. 
• Develop local community relationships through advertising, sponsorships, and partnerships. 
• Coordinating collateral materials, ordering and keeping assigned clinics stocked with materials. 
• Assist in the preservation of the corporate identity

Planning and Training

• Create/collaborate on a quarterly marketing plan outlining budget, collaterals, relationship development, community image, and amaZing service. 
• Provide regular updates on company-wide marketing activity and track demographic data to support marketing initiatives. 
• Provide marketing training for Clinic Directors and designated clinical staff. 
• Maintain an updated database of referral sources in Salesforce.

Education

• Bachelor's degree in business, marketing, or clinical with sales/marketing experience.

Experience

• Two years of experience in medical/healthcare sales.

Personal Automobile 

• Must have a personal vehicle to perform job duties. 
• Must possess a valid driver’s license.

Skills & Knowledge

An individual should demonstrate the following competencies to perform the duties and responsibilities of this position successfully

• Problem-solving: Use sound judgment to exercise problem analysis and resolution 
• Planning and Organization: The capability to plan effective routing to meet customers’ needs and keep top-of-mind awareness.
• Communication/Presentation: Strong networking and interpersonal skills in relating and presenting to different audiences. 
• Strong customer support orientation for both internal and external customers. 
• Must be self-motivated and driven to succeed. Excellent at relationship building and follow through. An outgoing personality is a must. 
• Previous experience with healthcare sales is a must. Current relationships with the primary care community are a plus. Excellent multi-tasker in a fast-paced event management environment and self-motivated. 
• Up to date on current trends in physician relationships and referral development. 
• Excellent interpersonal and communication skills, including writing, proofreading, and public speaking. 
• Excellent organization skills and experience with events 
• Proven ability to collaborate with constituencies and manage tasks to meet deadlines. 
• AmaZing! Customer service ethic and high expectations for quality. 
• Proficient in using the Web and the latest versions of Google Apps, Microsoft Word, Excel, and PowerPoint. 
• Perform other work-related duties as assigned

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